Service-Centered Model
Our unparalleled level of service, expertise, and personalized guidance ensures the success of your district's technology initiative.
Guiding Your District to Success
Implementing a comprehensive communications solution to connect administrators, teachers, parents, and students is a critical project for your K-12 district. Because eChalk understands the challenges that go along with such a project, we are able to guide you through project planning, implementation, and adoption and help you answer the various questions that your district will face along the way.
Personalized Service—At Every Step of the Way
eChalk offers the most extensive and personalized support available for any K-12 district implementing an online environment. Our dedicated Client Services team, staffed with many former educators, goes above and beyond to get to know your school and district and become a real partner for you in the exciting process of transforming communications to impact leadership, teaching, and learning.
Our services include:
- On-site project management
Our dedicated Project Managers develop a long-term relationship with your district and develop the kind of customized, focused project plan that is absolutely necessary in order to meet your goal of transformation. - Data reporting and feedback
We provide regular progress reports and let you know how eChalk’s Online Learning Environment is being used by students, teachers, and parents and how to adopt strategies and tactics to stay on track to meet your district’s goals. - Professional learning
Our team of experienced professional instructors will help you choose from a wide array of professional learning programs in order to best serve the varying needs and objectives of your district and its users. - Technology integration
eChalk knows that leveraging your SIS applications and other existing technologies in your district is critical to assuring a successful implementation of any new technology solution, and we are on hand to work with your tech team to establish rules for usage and ensure a seamless transition and integration of data. - Ongoing technology support
eChalk’s dedicated tech support team responds personally and promptly to each user’s questions and helps resolve any issues to ensure that your end-users are comfortable using the system. - ASP model - hosted application
eChalk’s Online Learning Environment is hosted in a world-class data center, so you and your team don’t have to carry pagers or worry about obsolete hardware or software investments. - Ongoing updates
We continually update our system to reflect user requests, ensuring that the Online Learning Environment grows along with your district’s goals and constantly meets the needs of ALL your users.