Current Job Openings

Client Services / Project Management

Description 

eChalk, Inc., the leader in online educational solutions specifically designed for K-12 schools and school districts is currently looking for an enthusiastic, Client Services professional to support K-12 schools and districts in using and adopting our leading web-based communications platform. Client Services professionals works closely with a regional team based in NY or Austin, TX, to deliver high quality service to our new and existing customers. This role will also work directly with a diverse group of schools and districts and present to key personnel including Principals, Superintendents and School Board members. Currently, we are seeking Client Services professionals to fill the following roles:

• Client Specialist
• Client Manager

• Satellite office in Austin, TX
• Corporate office in New York City
• Satellite office in Somerville, NJ 
• Remote (home-based) Midwest regions including Indiana, Kentucky, Illinois or Iowa

Responsibilities 

• Coordinate system implementation and ongoing project management 
• Resolve support issues and deliver product news, updates and training materials 
• Work with school leaders to develop goals and plans for enhanced communication and use of eChalk technology
• Ensure customers renew and expand eChalk services and manage the renewal process for client base

Requirements 

• Bachelor’s degree
• Demonstrated ability to develop working relationships and manage project teams of diverse school district and/or public sector personnel including members of IT, Communications, Curriculum and Instruction and Senior Leadership
• Proven ability to manage multiple projects simultaneously while remaining results-oriented
• Ability to quickly analyze a situation and make recommendations
• Articulate and able to present to a diverse audience, both in person and remotely
• Works well in a team while taking initiative individually
• Periodic travel to work onsite with clients.
• High comfort level with technology and Web-based applications
• PC and Mac literate. Familiarity with Microsoft Office and Web publishing software (Publisher, FrontPage, HomeSite, etc.)
• Experience working with K-12 schools and districts is a plus

The salary is commensurate with experience including a competitive benefits package. Interested candidates should forward their resume to jobs@echalk.com with “Client Services” in the subject field. eChalk is proud to be an equal opportunity employer and encourages applications from all individuals regardless of age, gender, race, ethnicity, religion, sexual orientation or physical ability.