eChalk FAQ

1. Why is eChalk K-12 only?

Because we focus only on K-12, eChalk is: 

  • Simple: eChalk has just the features you need, and none of the complexity that you don’t. Learning platforms designed for higher education will have features appropriate for a professor or corporate learning manager that K-12 teachers just don't need. We keep it simple, so it's easy to learn and easy to use. 
  • Safe: The bar for safety and security for younger learners is higher than for adults.  We build our communication and collaboration tools specifically for younger learners to keep them safe. 
  • Holistic: For K-12 students, school also means sports, extracurricular activities and special events. eChalk is built to support the WHOLE K-12 school experience.

2. I just need a website. I love the way eChalk’s sites look - can purchase just the CMS?

Yes, you can! 


3. I already have a website. Can I purchase the LMS by itself?

Yes, you can. In this case, you will be able to use Classes and Groups for your students and teachers, and the public website functionality will be turned off.


4. If my teachers use Google Class, why do I need eChalk's LMS?

eChalk provides a more robust and full-featured platform to support teaching and learning. Just like Google Class, you will be able to access files from your Google Drive, accept files in a Homework Drop Box and maintain a class news feed. But with eChalk, you can also do a whole lot more:

  • Create media rich, interactive multi-step online lessons to support “flipped classrooms” and other emerging models 
  • Manage and organize multiple class sections and share content and lesson plans with co-teachers 
  • Track and communicate grades using a robust Gradebook
  • Keep parents in the loop with greater visibility into their children’s classroom and extracurricular activities 
  • Maintain your public teacher pages on the same site parents come to for school and district information 
  • Give students a centralized place for their whole school life, including clubs, teams and more

5. Can I host my own eChalk site?

eChalk is a cloud-based application. Therefore, all that is required is an internet connection and a browser. We do not offer a locally hosted version of the application. 


6. How does eChalk ensure site reliability?

eChalk uses best practices in coding, software quality assurance, networking, and security to ensure extremely high system reliability. eChalk has an uptime history of 99.98%. 


7. How does eChalk keep my data secure?

At eChalk, we take data security seriously. We use up-to-date encryption and authentication to keep passwords and user data secure. Specifically: 

  • User passwords: eChalk does not store any user passwords; eChalk stores only encrypted hashes of  passwords so passwords can never be stolen.
  • Files and resources: These are secured by multiple methods including but not limited to time-based access tokens, role-based permissioning and other proprietary methods.
  • Logged-in communication: All logged in communications are encrypted using SSL. 

8. How often does eChalk release updates?

eChalk releases new updates several times per year. These updates happen automatically and are included in your eChalk subscription at no additional cost.


9. What are the system requirements for using eChalk?

eChalk is compatible with all standard browsers and operating systems, including current versions of Chrome, Safari and Firefox and all versions of Internet Explorer currently supported by Microsoft. 


 

The best way to understand how eChalk works is to try it.